Computer User Support Specialists
Computer User Support Specialists earn an average annual salary of $91,367, making it one of the higher-paying occupations. While facing some shifts, the field is adapting to changes in the job market. Professionals in this field are primarily employed in industries such as Cross-industry and Cross-industry, Private Ownership only.
Key Statistics
Employment
Employment and salary information for the Computer User Support Specialists workforce.
Employment Over Time
11,410 Workforce in 2023
The Computer User Support Specialists workforce has been growing over time.
Historical employment trends for Computer User Support Specialists.
Yearly Wage Ranking
$91,367 Average Wage
In 2023, Computer User Support Specialists earned an average of $91,367.
Wage ranking compared to other occupations.
Wage Distribution
This chart shows the distribution of average salaries by income buckets for Computer User Support Specialists.
Salary distribution for Computer User Support Specialists.
Employment Growth Projections
-7.8% Compound Annual Growth Rate (CAGR)
29,484 Projected Employment (5 years)
Projected growth: -33.4%
19,650 Projected Employment (10 years)
Projected growth: -55.6%
This occupation is experiencing a decline. Consider related fields with better growth prospects.
Historical employment trends and future projections for Computer User Support Specialists.
Industry
Information on the industries that employ Computer User Support Specialists and on wages for those in the field.
Occupations by Industries
This graphic shows the share of Computer User Support Specialists employed by various industries.
Industry distribution for Computer User Support Specialists.
Wage Trends by Industry
5.3% Average Annual Wage Growth Rate
Historical wage growth trends by industry for Computer User Support Specialists.
Geographic Distribution
Employment and wage information by geographic location for Computer User Support Specialists.
Metropolitan employment on this page is from the California OEWS extract. Area names omit state codes; all listed metros are in California, so the state chart shows California totals (not a multi-state ranking).
Top States by Employment
Top States by Employment:
- CA: 10,320 employees, $91,943 avg wage
Top 10 states by employment for Computer User Support Specialists.
Top Metropolitan Areas
Top Metropolitan Areas:
- Los Angeles-Long Beach-Glendale MD: 2,860 employees, $87,493 avg wage
- Anaheim-Santa Ana-Irvine MD: 1,170 employees, $80,274 avg wage
- San Francisco-San Mateo-Redwood City MD: 1,060 employees, $109,867 avg wage
- San Diego-Chula Vista-Carlsbad MSA: 860 employees, $83,551 avg wage
- San Jose-Sunnyvale-Santa Clara MSA: 840 employees, $119,266 avg wage
- Oakland-Fremont-Berkeley MD: 810 employees, $100,232 avg wage
- Sacramento-Roseville-Folsom MSA: 780 employees, $93,052 avg wage
- Riverside-San Bernardino-Ontario MSA: 700 employees, $81,804 avg wage
- Oxnard-Thousand Oaks-Ventura MSA: 200 employees, $84,650 avg wage
- Bakersfield-Delano MSA: 160 employees, $81,003 avg wage
Top 10 metropolitan statistical areas by employment for Computer User Support Specialists.
Diversity
Demographic information on Computer User Support Specialists in the US.
Gender and Age
The workforce of Computer User Support Specialists in 2023 was 11,410 people, with 62.0% women and 38.0% men.
Gender and age distribution for Computer User Support Specialists.
Races
Racial and ethnic shares when present in the career dataset. If the chart area shows a notice instead, occupational race/ethnicity fields are not yet populated for this extract.
Race and ethnicity distribution for Computer User Support Specialists.
Education & Skills
Data on higher education choices and required skills for Computer User Support Specialists.
Majors
The most common majors achieved by Computer User Support Specialists in 2023 were Information Technology, Computer Science, Technical Support.
Common majors for Computer User Support Specialists.
Education Levels
The main educational levels achieved by Computer User Support Specialists workers.
Education level distribution for Computer User Support Specialists.
Skills
Computer User Support Specialists need many skills, but most especially Critical Thinking, Active Listening, Judgment and Decision Making, Reading Comprehension, Active Learning.
Required skills for Computer User Support Specialists.
Knowledge & Abilities
Knowledge areas and abilities required for Computer User Support Specialists.
Knowledge Areas
The most important knowledge areas for Computer User Support Specialists include Computers and Electronics, Telecommunications, Customer and Personal Service, Engineering and Technology, English Language.
Knowledge areas required for Computer User Support Specialists.
Abilities
Key abilities needed for Computer User Support Specialists include Oral Comprehension, Deductive Reasoning, Problem Sensitivity, Inductive Reasoning, Oral Expression.
Required abilities for Computer User Support Specialists.
Work Activities
Common work activities performed by Computer User Support Specialists.
Daily Activities
Computer User Support Specialists spend their time on activities such as Working with Computers, Updating and Using Relevant Knowledge, Getting Information, Communicating with Supervisors, Peers, or Subordinates, Establishing and Maintaining Interpersonal Relationships.
Most important work activities for Computer User Support Specialists.
About
Computer User Support Specialists
The average yearly wage for Computer User Support Specialists was $91,367 in 2023.
SOC Code
15-1231 - Computer User Support Specialists
Insights and Analysis
Compensation snapshot: Computer User Support Specialists reports an average salary of $91,367.
Labor market presence: The current workforce is approximately 11,410 workers, indicating sustained demand.
Forward outlook: Projected annual decline is -7.8%, which should inform long-term career planning.
Data Sources
This page uses data from the following sources:
- College Scorecard - U.S. Department of Education
- Institutional characteristics, costs, completion rates, and earnings data
- Data years: 2015-2024
- Source: collegescorecard.ed.gov
- Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS)
- Employment and wage data by occupation
- Latest data: May 2024
- Source: bls.gov/oes
- O*NET Online - U.S. Department of Labor
- Occupational skills, knowledge, abilities, and work activities
- Database version: 28.0 (August 2023)
- Source: onetcenter.org
- IPEDS (Integrated Postsecondary Education Data System) - National Center for Education Statistics
- Institutional data, completions, enrollment, and financial aid
- Data years: 2015-2024
- Source: nces.ed.gov/ipeds
- Census Bureau American Community Survey (ACS)
- Demographic and workforce data
- Latest data: 2023 ACS 5-Year Estimates
- Source: census.gov/acs
Data Processing: All data has been processed, cleaned, and aggregated for presentation. Where specific data points are unavailable, estimates are based on available data and clearly marked.
Last Updated: Data reflects the most recent available information as of January 2025.
Methodology
Data for this profile is sourced from the Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), Census Bureau American Community Survey (ACS), and O*NET Online.
All wage figures represent annual averages and may vary by location, industry, and experience level.