TL;DR

About 165,020 bill and account collectors nationally earn a mean of $59,893. Employment in the series shown fell about 35% from the first to the last year; projections imply about 6.4% annual decline.

Key Statistics

165,020
2023 Workforce
None
Average Age
$59,893
Average Salary

Bill and Account Collectors: what the data shows

Common questions about bill and account collectors careers, answered from BLS OEWS and O*NET in this repository.

What is a bill and account collectors?

Bill and Account Collectors is tracked by the Bureau of Labor Statistics under SOC 43-3011.

U.S. employment in our OEWS extract is about 165,020 workers.

What does a bill and account collectors do?

O*NET work activities rated highest for this occupation include Working with Computers, Organizing, Planning, and Prioritizing Work, Documenting/Recording Information, Communicating with Supervisors, Peers, or Subordinates, Resolving Conflicts and Negotiating with Others, Getting Information, and related tasks. See Work Activities for the full list.

How much does a bill and account collectors make?

BLS national median annual wage: $46,040 (May 2024 in our extract).

Mean annual wage in our occupational extract: $59,893 — higher than the median, which often reflects top earners in the distribution.

Wage percentiles below are from the California OEWS extract (not national unless noted).

Wage percentileAnnual wage
10th percentile$38,185
25th percentile$46,051
Median (50th)$58,299
75th percentile$68,739
90th percentile$86,350

What education do you need?

For Bill and Account Collectors, O*NET incumbent surveys in our extract most often report: Some college (29%), High School or Equivalent (27%), Bachelors Degree (22%).

These are education levels of current workers, not minimum legal requirements.

What skills do you need?

O*NET ratings for this occupation emphasize skills such as Speaking, Active Listening, Social Perceptiveness, Persuasion, Writing, Critical Thinking, and knowledge areas including English Language, Customer and Personal Service, Mathematics, Economics and Accounting. See Education & Skills for detail.

Is bill and account collectors in demand?

Historical employment trend in our series implies about 6.4% annual decline (compound rate in the extract).

Five-year projected employment change: -28.3%.

Ten-year projected employment change: -48.6%.

Current U.S. headcount: 165,020.

We report federal series only—compare wages, growth, and openings against your target market.

Where do bill and account collectorss work?

Top industries by employment share in our OEWS industry extract:

IndustryEmploymentShare
Cross-industry165,02019.1%
Cross-industry, Private Ownership only156,61018.1%
Administrative and Support and Waste Management and Remediation Services50,4205.8%
Administrative and Support Services49,8305.8%
Business Support Services41,9004.8%
Finance and Insurance36,0504.2%

See Industry for charts.

What degrees lead to this career?

Common majors for Bill and Account Collectors in O*NET:

See Related degrees.

Employment

Employment and salary information for the Bill and Account Collectors workforce.

Employment Over Time

165,020 Workforce in 2023

The Bill and Account Collectors workforce has been growing over time.

Historical employment trends for Bill and Account Collectors.

Yearly Wage Ranking

$59,893 Average Wage

In 2023, Bill and Account Collectors earned an average of $59,893.

Wage ranking compared to other occupations.

Wage Distribution

This chart shows the distribution of average salaries by income buckets for Bill and Account Collectors.

Salary distribution for Bill and Account Collectors.

Employment Growth Projections

-6.4% Compound Annual Growth Rate (CAGR)

42,037 Projected Employment (5 years)

Projected growth: -28.3%

30,146 Projected Employment (10 years)

Projected growth: -48.6%

This occupation is experiencing a decline. Consider related fields with better growth prospects.

Historical employment trends and future projections for Bill and Account Collectors.

Industry

Information on the industries that employ Bill and Account Collectors and on wages for those in the field.

Occupations by Industries

This graphic shows the share of Bill and Account Collectors employed by various industries.

Industry distribution for Bill and Account Collectors.

Wage Trends by Industry

7.4% Average Annual Wage Growth Rate

Historical wage growth trends by industry for Bill and Account Collectors.

Geographic Distribution

Employment and wage information by geographic location for Bill and Account Collectors.

State employment and wages are from the U.S. BLS OEWS May 2024 state extract. Metropolitan areas use the national MSA file when available.

Top States by Employment

Top States by Employment:

  • TX: 20,800 employees, $45,450 avg wage
  • CA: 15,100 employees, $58,630 avg wage
  • FL: 13,350 employees, $46,750 avg wage
  • NY: 8,740 employees, $52,560 avg wage
  • OH: 8,660 employees, $45,340 avg wage
  • GA: 6,610 employees, $46,840 avg wage
  • AZ: 6,360 employees, $48,200 avg wage
  • PA: 6,290 employees, $47,350 avg wage
  • NC: 5,300 employees, $45,930 avg wage
  • IL: 4,310 employees, $48,960 avg wage

Top 10 states by employment for Bill and Account Collectors.

Top Metropolitan Areas

Top Metropolitan Areas:

  • Dallas-Fort Worth-Arlington, TX: 8,490 employees, $47,050 avg wage
  • Los Angeles-Long Beach-Anaheim, CA: 7,040 employees, $57,300 avg wage
  • New York-Newark-Jersey City, NY-NJ: 6,390 employees, $57,960 avg wage
  • Phoenix-Mesa-Chandler, AZ: 5,410 employees, $48,510 avg wage
  • Atlanta-Sandy Springs-Roswell, GA: 4,750 employees, $48,940 avg wage
  • Houston-Pasadena-The Woodlands, TX: 4,210 employees, $44,180 avg wage
  • Miami-Fort Lauderdale-West Palm Beach, FL: 3,720 employees, $50,040 avg wage
  • Philadelphia-Camden-Wilmington, PA-NJ-DE-MD: 3,330 employees, $50,320 avg wage
  • Chicago-Naperville-Elgin, IL-IN: 3,280 employees, $50,710 avg wage
  • Minneapolis-St. Paul-Bloomington, MN-WI: 2,920 employees, $51,930 avg wage

Top 10 metropolitan statistical areas by employment for Bill and Account Collectors.

Diversity

Demographic information on Bill and Account Collectors in the US.

Gender and Age

The workforce of Bill and Account Collectors in 2023 was 165,020 people, with 62.0% women and 38.0% men.

Gender and age distribution for Bill and Account Collectors.

Races

Racial and ethnic shares when present in the career dataset. If the chart area shows a notice instead, occupational race/ethnicity fields are not yet populated for this extract.

Race and ethnicity distribution for Bill and Account Collectors.

Education & Skills

Data on higher education choices and required skills for Bill and Account Collectors.

Majors

The most common majors achieved by Bill and Account Collectors in 2023 were Business Administration, Business, Social Sciences.

Common majors for Bill and Account Collectors.

Education Levels

The main educational levels achieved by Bill and Account Collectors workers.

Education level distribution for Bill and Account Collectors.

Skills

Bill and Account Collectors need many skills, but most especially Speaking, Active Listening, Social Perceptiveness, Persuasion, Writing.

Required skills for Bill and Account Collectors.

Knowledge & Abilities

Knowledge areas and abilities required for Bill and Account Collectors.

Knowledge Areas

The most important knowledge areas for Bill and Account Collectors include English Language, Customer and Personal Service, Mathematics, Economics and Accounting, Law and Government.

Knowledge areas required for Bill and Account Collectors.

Abilities

Key abilities needed for Bill and Account Collectors include Oral Expression, Oral Comprehension, Written Comprehension, Speech Recognition, Speech Clarity.

Required abilities for Bill and Account Collectors.

Work Activities

Common work activities performed by Bill and Account Collectors.

Daily Activities

Bill and Account Collectors spend their time on activities such as Working with Computers, Organizing, Planning, and Prioritizing Work, Documenting/Recording Information, Communicating with Supervisors, Peers, or Subordinates, Resolving Conflicts and Negotiating with Others.

Most important work activities for Bill and Account Collectors.

About

Bill and Account Collectors

The average yearly wage for Bill and Account Collectors was $59,893 in 2023.

SOC Code

43-3011 - Bill and Account Collectors

Insights and Analysis

Compensation snapshot: Bill and Account Collectors reports an average salary of $59,893.

Labor market presence: The current workforce is approximately 165,020 workers, indicating sustained demand.

Forward outlook: Projected annual decline is -6.4%, which should inform long-term career planning.

Data Sources

This page uses data from the following sources:

  • College Scorecard - U.S. Department of Education
    • Institutional characteristics, costs, completion rates, and earnings data
    • Data years: 2015-2024
    • Source: collegescorecard.ed.gov
  • Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS)
    • Employment and wage data by occupation
    • Latest data: May 2024
    • Source: bls.gov/oes
  • O*NET Online - U.S. Department of Labor
    • Occupational skills, knowledge, abilities, and work activities
    • Database version: 28.0 (August 2023)
    • Source: onetcenter.org
  • IPEDS (Integrated Postsecondary Education Data System) - National Center for Education Statistics
    • Institutional data, completions, enrollment, and financial aid
    • Data years: 2015-2024
    • Source: nces.ed.gov/ipeds
  • Census Bureau American Community Survey (ACS)
    • Demographic and workforce data
    • Latest data: 2023 ACS 5-Year Estimates
    • Source: census.gov/acs

Data Processing: All data has been processed, cleaned, and aggregated for presentation. Where specific data points are unavailable, estimates are based on available data and clearly marked.

Last Updated: Data reflects the most recent available information as of January 2025.

Methodology

Data for this profile is sourced from the Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), Census Bureau American Community Survey (ACS), and O*NET Online.

All wage figures represent annual averages and may vary by location, industry, and experience level.