TL;DR

About 211,000 dispatchers, except police, fire, and ambulance nationally earn a mean of $56,746. Projections imply about 0.5% annual growth; CA accounts for about 22,900 jobs in our geographic extract.

Key Statistics

211,000
2023 Workforce
None
Average Age
$56,746
Average Salary

Dispatchers, Except Police, Fire, and Ambulance: what the data shows

Common questions about dispatchers, except police, fire, and ambulance careers, answered from BLS OEWS and O*NET in this repository.

What is a dispatchers, except police, fire, and ambulance?

Dispatchers, Except Police, Fire, and Ambulance is tracked by the Bureau of Labor Statistics under SOC 43-5032.

U.S. employment in our OEWS extract is about 211,000 workers.

What does a dispatchers, except police, fire, and ambulance do?

O*NET work activities rated highest for this occupation include Getting Information, Identifying Objects, Actions, and Events, Working with Computers, Making Decisions and Solving Problems, Communicating with Supervisors, Peers, or Subordinates, Coordinating the Work and Activities of Others, and related tasks. See Work Activities for the full list.

How much does a dispatchers, except police, fire, and ambulance make?

BLS national median annual wage: $48,880 (May 2024 in our extract).

Mean annual wage in our occupational extract: $56,746 — higher than the median, which often reflects top earners in the distribution.

Wage percentileAnnual wage
10th percentile$39,309
25th percentile$44,141
Median (50th)$51,118
75th percentile$63,427
90th percentile$79,843

What education do you need?

For Dispatchers, Except Police, Fire, and Ambulance, O*NET incumbent surveys in our extract most often report: Some college (29%), High School or Equivalent (27%), Bachelors Degree (22%).

These are education levels of current workers, not minimum legal requirements.

What skills do you need?

O*NET ratings for this occupation emphasize skills such as Speaking, Active Listening, Monitoring, Coordination, Time Management, Reading Comprehension, and knowledge areas including Customer and Personal Service, Public Safety and Security, Administration and Management, Administrative. See Education & Skills for detail.

Is dispatchers, except police, fire, and ambulance in demand?

Historical employment trend in our series implies about 0.5% annual growth (compound rate in the extract).

Five-year projected employment change: 2.4%.

Ten-year projected employment change: 4.9%.

Current U.S. headcount: 211,000.

We report federal series only—compare wages, growth, and openings against your target market.

Where do dispatchers, except police, fire, and ambulances work?

Top industries by employment share in our OEWS industry extract:

IndustryEmploymentShare
Cross-industry211,00018.9%
Cross-industry, Private Ownership only195,07017.5%
Transportation and Warehousing90,4908.1%
Truck Transportation82,6007.4%
Administrative and Support and Waste Management and Remediation Services21,6101.9%
Construction20,3301.8%

See Industry for charts.

What degrees lead to this career?

Common majors for Dispatchers, Except Police, Fire, and Ambulance in O*NET:

See Related degrees.

What careers are related?

Other occupations linked through shared degree pathways in our mapping:

OccupationU.S. employmentMedian wage
Forest Fire Inspectors and Prevention Specialists2,780$52,380
Security and Fire Alarm Systems Installers81,510$59,300
Fire Inspectors and Investigators14,050$78,060
First-Line Supervisors of Firefighting and Prevention Workers93,680$92,430
Ambulance Drivers and Attendants, Except Emergency Medical Technicians12,080$34,330
Personal Care Aides
Emergency Medical Technicians177,980$41,340

Employment

Employment and salary information for the Dispatchers, Except Police, Fire, and Ambulance workforce.

Employment Over Time

211,000 Workforce in 2023

The Dispatchers, Except Police, Fire, and Ambulance workforce has been growing over time.

Historical employment trends for Dispatchers, Except Police, Fire, and Ambulance.

Yearly Wage Ranking

$56,746 Average Wage

In 2023, Dispatchers, Except Police, Fire, and Ambulance earned an average of $56,746.

Wage ranking compared to other occupations.

Wage Distribution

This chart shows the distribution of average salaries by income buckets for Dispatchers, Except Police, Fire, and Ambulance.

Salary distribution for Dispatchers, Except Police, Fire, and Ambulance.

Employment Growth Projections

0.5% Compound Annual Growth Rate (CAGR)

99,531 Projected Employment (5 years)

Projected growth: 2.4%

101,918 Projected Employment (10 years)

Projected growth: 4.9%

This occupation is projected to grow at 0.5% annually, indicating strong future demand.

Historical employment trends and future projections for Dispatchers, Except Police, Fire, and Ambulance.

Industry

Information on the industries that employ Dispatchers, Except Police, Fire, and Ambulance and on wages for those in the field.

Occupations by Industries

This graphic shows the share of Dispatchers, Except Police, Fire, and Ambulance employed by various industries.

Industry distribution for Dispatchers, Except Police, Fire, and Ambulance.

Wage Trends by Industry

0.6% Average Annual Wage Growth Rate

Historical wage growth trends by industry for Dispatchers, Except Police, Fire, and Ambulance.

Geographic Distribution

Employment and wage information by geographic location for Dispatchers, Except Police, Fire, and Ambulance.

Metropolitan employment on this page is from the California OEWS extract. Area names omit state codes; all listed metros are in California, so the state chart shows California totals (not a multi-state ranking).

Top States by Employment

Top States by Employment:

  • CA: 22,900 employees, $56,820 avg wage

Top 10 states by employment for Dispatchers, Except Police, Fire, and Ambulance.

Top Metropolitan Areas

Top Metropolitan Areas:

  • Los Angeles-Long Beach-Glendale MD: 7,060 employees, $54,380 avg wage
  • Riverside-San Bernardino-Ontario MSA: 2,570 employees, $54,284 avg wage
  • Anaheim-Santa Ana-Irvine MD: 2,100 employees, $54,878 avg wage
  • San Diego-Chula Vista-Carlsbad MSA: 1,940 employees, $55,337 avg wage
  • Oakland-Fremont-Berkeley MD: 1,720 employees, $66,724 avg wage
  • Sacramento-Roseville-Folsom MSA: 1,370 employees, $57,952 avg wage
  • San Francisco-San Mateo-Redwood City MD: 1,090 employees, $60,069 avg wage
  • Fresno MSA: 870 employees, $56,736 avg wage
  • San Jose-Sunnyvale-Santa Clara MSA: 740 employees, $65,777 avg wage
  • Stockton-Lodi MSA: 650 employees, $56,951 avg wage

Top 10 metropolitan statistical areas by employment for Dispatchers, Except Police, Fire, and Ambulance.

Diversity

Demographic information on Dispatchers, Except Police, Fire, and Ambulance in the US.

Gender and Age

The workforce of Dispatchers, Except Police, Fire, and Ambulance in 2023 was 211,000 people, with 62.0% women and 38.0% men.

Gender and age distribution for Dispatchers, Except Police, Fire, and Ambulance.

Races

Racial and ethnic shares when present in the career dataset. If the chart area shows a notice instead, occupational race/ethnicity fields are not yet populated for this extract.

Race and ethnicity distribution for Dispatchers, Except Police, Fire, and Ambulance.

Education & Skills

Data on higher education choices and required skills for Dispatchers, Except Police, Fire, and Ambulance.

Majors

The most common majors achieved by Dispatchers, Except Police, Fire, and Ambulance in 2023 were Business Administration, Business, Social Sciences.

Common majors for Dispatchers, Except Police, Fire, and Ambulance.

Education Levels

The main educational levels achieved by Dispatchers, Except Police, Fire, and Ambulance workers.

Education level distribution for Dispatchers, Except Police, Fire, and Ambulance.

Skills

Dispatchers, Except Police, Fire, and Ambulance need many skills, but most especially Speaking, Active Listening, Monitoring, Coordination, Time Management.

Required skills for Dispatchers, Except Police, Fire, and Ambulance.

Knowledge & Abilities

Knowledge areas and abilities required for Dispatchers, Except Police, Fire, and Ambulance.

Knowledge Areas

The most important knowledge areas for Dispatchers, Except Police, Fire, and Ambulance include Customer and Personal Service, Public Safety and Security, Administration and Management, Administrative, English Language.

Knowledge areas required for Dispatchers, Except Police, Fire, and Ambulance.

Abilities

Key abilities needed for Dispatchers, Except Police, Fire, and Ambulance include Speech Clarity, Speech Recognition, Oral Comprehension, Oral Expression, Near Vision.

Required abilities for Dispatchers, Except Police, Fire, and Ambulance.

Work Activities

Common work activities performed by Dispatchers, Except Police, Fire, and Ambulance.

Daily Activities

Dispatchers, Except Police, Fire, and Ambulance spend their time on activities such as Getting Information, Identifying Objects, Actions, and Events, Working with Computers, Making Decisions and Solving Problems, Communicating with Supervisors, Peers, or Subordinates.

Most important work activities for Dispatchers, Except Police, Fire, and Ambulance.

About

Dispatchers, Except Police, Fire, and Ambulance

The average yearly wage for Dispatchers, Except Police, Fire, and Ambulance was $56,746 in 2023.

SOC Code

43-5032 - Dispatchers, Except Police, Fire, and Ambulance

Insights and Analysis

Compensation snapshot: Dispatchers, Except Police, Fire, and Ambulance reports an average salary of $56,746.

Labor market presence: The current workforce is approximately 211,000 workers, indicating sustained demand.

Forward outlook: Projected annual growth is 0.5%, which should inform long-term career planning.

Data Sources

This page uses data from the following sources:

  • College Scorecard - U.S. Department of Education
    • Institutional characteristics, costs, completion rates, and earnings data
    • Data years: 2015-2024
    • Source: collegescorecard.ed.gov
  • Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS)
    • Employment and wage data by occupation
    • Latest data: May 2024
    • Source: bls.gov/oes
  • O*NET Online - U.S. Department of Labor
    • Occupational skills, knowledge, abilities, and work activities
    • Database version: 28.0 (August 2023)
    • Source: onetcenter.org
  • IPEDS (Integrated Postsecondary Education Data System) - National Center for Education Statistics
    • Institutional data, completions, enrollment, and financial aid
    • Data years: 2015-2024
    • Source: nces.ed.gov/ipeds
  • Census Bureau American Community Survey (ACS)
    • Demographic and workforce data
    • Latest data: 2023 ACS 5-Year Estimates
    • Source: census.gov/acs

Data Processing: All data has been processed, cleaned, and aggregated for presentation. Where specific data points are unavailable, estimates are based on available data and clearly marked.

Last Updated: Data reflects the most recent available information as of January 2025.

Methodology

Data for this profile is sourced from the Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), Census Bureau American Community Survey (ACS), and O*NET Online.

All wage figures represent annual averages and may vary by location, industry, and experience level.