Executive Summary

About 1,113,160 first-line supervisors of retail sales workers work nationally, and $47,320 is the BLS national median annual wage. Employment in the series shown rose about 5% from the first to the last year; projections imply about 0.9% annual decline.

First-Line Supervisors of Retail Sales Workers: what the data shows

Common questions about first-line supervisors of retail sales workers careers, answered from BLS OEWS and O*NET in this repository.

What is a first-line supervisors of retail sales workers?

First-Line Supervisors of Retail Sales Workers is tracked by the Bureau of Labor Statistics under SOC 41-1011.

U.S. employment in our OEWS extract is about 1,113,160 workers.

What does a first-line supervisors of retail sales workers do?

O*NET work activities rated highest for this occupation include Training and Teaching Others, Performing for or Working Directly with the Public, Making Decisions and Solving Problems, Coaching and Developing Others, Resolving Conflicts and Negotiating with Others, Communicating with Supervisors, Peers, or Subordinates, and related tasks. See Work Activities for the full list.

How much does a first-line supervisors of retail sales workers make?

BLS national median annual wage: $47,320 (May 2024 in our extract).

Mean annual wage in our occupational extract: $57,578 — higher than the median, which often reflects top earners in the distribution.

Wage percentiles below are from the California OEWS extract (not national unless noted).

Wage percentileAnnual wage
10th percentile$39,213
25th percentile$44,571
Median (50th)$51,371
75th percentile$63,334
90th percentile$79,756

What skills do you need?

O*NET ratings for this occupation emphasize skills such as Active Listening, Speaking, Service Orientation, Social Perceptiveness, Monitoring, Coordination, and knowledge areas including Customer and Personal Service, Administration and Management, Sales and Marketing, English Language. See Education & Skills for detail.

Is first-line supervisors of retail sales workers in demand?

Historical employment trend in our series implies about 0.9% annual decline (compound rate in the extract).

Five-year projected employment change: -4.6%.

Ten-year projected employment change: -9.0%.

Current U.S. headcount: 1,113,160.

We report federal series only—compare wages, growth, and openings against your target market.

Where do first-line supervisors of retail sales workerss work?

Top industries by employment share in our OEWS industry extract:

IndustryEmploymentShare
Cross-industry1,113,16019.8%
Cross-industry, Private Ownership only1,105,16019.6%
Retail Trade984,68017.5%
General Merchandise Retailers395,1007.0%
Food and Beverage Retailers187,1703.3%
Food and Beverage Retailers (4451 and 4452 only)168,2003.0%

See Industry for charts.

What degrees lead to this career?

Common majors for First-Line Supervisors of Retail Sales Workers in O*NET:

See Related degrees.

What careers are related?

Other occupations linked through shared degree pathways in our mapping:

OccupationU.S. employmentMedian wage
New Accounts Clerks38,030$46,610
First-Line Supervisors of Non-Retail Sales Workers219,010$84,130
Gambling Cage Workers13,490$36,990
Gambling and Sports Book Writers and Runners7,600$30,460
Travel Guides
Real Estate Sales Agents190,600$56,320
Marketing Managers384,980$161,030

Employment

Employment and salary information for the First-Line Supervisors of Retail Sales Workers workforce.

Employment Over Time

1,113,160 U.S. workforce (OEWS)

California employment for First-Line Supervisors of Retail Sales Workers shrank from 498,980 in 2009 to 429,140 in 2025 (14.0%).

Historical employment for First-Line Supervisors of Retail Sales Workers from the California OEWS series, 2009–2025. The U.S. workforce figure is national and is not the endpoint of this line.

Yearly Wage Ranking

$47,320 Median pay (BLS national)

First-Line Supervisors of Retail Sales Workers earn $47,320 as the BLS national median annual wage.

Wage ranking compared to other occupations.

Wage Distribution

This chart shows the distribution of average salaries by income buckets for First-Line Supervisors of Retail Sales Workers.

Salary distribution for First-Line Supervisors of Retail Sales Workers.

Employment Growth Projections

-0.9% Compound Annual Growth Rate (CAGR)

409,388 Projected Employment (5 years)

Projected growth: -4.6%

390,545 Projected Employment (10 years)

Projected growth: -9.0%

This occupation is experiencing a decline. Consider related fields with better growth prospects.

Historical employment trends and future projections for First-Line Supervisors of Retail Sales Workers.

Industry

Information on the industries that employ First-Line Supervisors of Retail Sales Workers and on wages for those in the field.

Occupations by Industries

This graphic shows the share of First-Line Supervisors of Retail Sales Workers employed by various industries.

Industry distribution for First-Line Supervisors of Retail Sales Workers.

Wage Trends by Industry

5.2% Average Annual Wage Growth Rate

Historical wage growth trends by industry for First-Line Supervisors of Retail Sales Workers.

Geographic Distribution

Employment and wage information by geographic location for First-Line Supervisors of Retail Sales Workers.

State employment and wages are from the U.S. BLS OEWS May 2024 state extract. Metropolitan areas use the national MSA file when available.

Top States by Employment

Top States by Employment:

  • CA: 108,140 employees, $56,310 avg wage
  • TX: 102,480 employees, $48,160 avg wage
  • FL: 78,600 employees, $51,640 avg wage
  • NY: 52,490 employees, $62,000 avg wage
  • PA: 43,870 employees, $49,380 avg wage
  • OH: 40,800 employees, $48,430 avg wage
  • NC: 39,980 employees, $51,570 avg wage
  • GA: 37,950 employees, $48,930 avg wage
  • IL: 36,330 employees, $52,500 avg wage
  • VA: 31,910 employees, $54,990 avg wage

Top 10 states by employment for First-Line Supervisors of Retail Sales Workers.

Top Metropolitan Areas

Top Metropolitan Areas:

  • New York-Newark-Jersey City, NY-NJ: 52,310 employees, $63,830 avg wage
  • Los Angeles-Long Beach-Anaheim, CA: 36,540 employees, $55,510 avg wage
  • Dallas-Fort Worth-Arlington, TX: 28,010 employees, $50,060 avg wage
  • Chicago-Naperville-Elgin, IL-IN: 26,220 employees, $54,750 avg wage
  • Miami-Fort Lauderdale-West Palm Beach, FL: 22,790 employees, $53,560 avg wage
  • Houston-Pasadena-The Woodlands, TX: 21,310 employees, $50,090 avg wage
  • Atlanta-Sandy Springs-Roswell, GA: 21,110 employees, $51,730 avg wage
  • Philadelphia-Camden-Wilmington, PA-NJ-DE-MD: 20,470 employees, $54,140 avg wage
  • Washington-Arlington-Alexandria, DC-VA-MD-WV: 19,630 employees, $58,170 avg wage
  • Boston-Cambridge-Newton, MA-NH: 15,310 employees, $59,990 avg wage

Top 10 metropolitan statistical areas by employment for First-Line Supervisors of Retail Sales Workers.

Diversity

Demographic information on First-Line Supervisors of Retail Sales Workers in the US.

Gender and Age

The U.S. workforce for First-Line Supervisors of Retail Sales Workers is about 1,113,160 people in our OEWS extract.

Gender and age distribution for First-Line Supervisors of Retail Sales Workers.

Races

Racial and ethnic shares when present in the career dataset. If the chart area shows a notice instead, occupational race/ethnicity fields are not yet populated for this extract.

Race and ethnicity distribution for First-Line Supervisors of Retail Sales Workers.

Education & Skills

Data on higher education choices and required skills for First-Line Supervisors of Retail Sales Workers.

Majors

The most common majors achieved by First-Line Supervisors of Retail Sales Workers in 2023 were Business Administration, Business, Marketing.

Common majors for First-Line Supervisors of Retail Sales Workers.

Education Levels

The main educational levels achieved by First-Line Supervisors of Retail Sales Workers workers.

Education level distribution for First-Line Supervisors of Retail Sales Workers.

Skills

First-Line Supervisors of Retail Sales Workers need many skills, but most especially Active Listening, Speaking, Service Orientation, Social Perceptiveness, Monitoring.

Required skills for First-Line Supervisors of Retail Sales Workers.

Knowledge & Abilities

Knowledge areas and abilities required for First-Line Supervisors of Retail Sales Workers.

Knowledge Areas

The most important knowledge areas for First-Line Supervisors of Retail Sales Workers include Customer and Personal Service, Administration and Management, Sales and Marketing, English Language, Education and Training.

Knowledge areas required for First-Line Supervisors of Retail Sales Workers.

Abilities

Key abilities needed for First-Line Supervisors of Retail Sales Workers include Speech Clarity, Oral Expression, Oral Comprehension, Speech Recognition, Problem Sensitivity.

Required abilities for First-Line Supervisors of Retail Sales Workers.

Work Activities

Common work activities performed by First-Line Supervisors of Retail Sales Workers.

Daily Activities

First-Line Supervisors of Retail Sales Workers spend their time on activities such as Training and Teaching Others, Performing for or Working Directly with the Public, Making Decisions and Solving Problems, Coaching and Developing Others, Resolving Conflicts and Negotiating with Others.

Most important work activities for First-Line Supervisors of Retail Sales Workers.

About

First-Line Supervisors of Retail Sales Workers

First-Line Supervisors of Retail Sales Workers earn $47,320 as the BLS national median annual wage.

SOC Code

41-1011 - First-Line Supervisors of Retail Sales Workers

Insights and Analysis

Compensation snapshot: First-Line Supervisors of Retail Sales Workers reports an average salary of $57,578.

Labor market presence: The current workforce is approximately 1,113,160 workers, indicating sustained demand.

Forward outlook: Projected annual decline is -0.9%, which should inform long-term career planning.

Data Sources

This page uses data from the following sources:

  • College Scorecard - U.S. Department of Education
    • Institutional characteristics, costs, completion rates, and earnings data
    • Data years: 2015-2024
    • Source: collegescorecard.ed.gov
  • Bureau of Labor Statistics (BLS) Occupational Employment and Wage Statistics (OEWS)
    • Employment and wage data by occupation
    • Latest data: May 2024
    • Source: bls.gov/oes
  • O*NET Online - U.S. Department of Labor
    • Occupational skills, knowledge, abilities, and work activities
    • Database version: 28.0 (August 2023)
    • Source: onetcenter.org
  • IPEDS (Integrated Postsecondary Education Data System) - National Center for Education Statistics
    • Institutional data, completions, enrollment, and financial aid
    • Data years: 2015-2024
    • Source: nces.ed.gov/ipeds
  • Census Bureau American Community Survey (ACS)
    • Demographic and workforce data
    • Latest data: 2023 ACS 5-Year Estimates
    • Source: census.gov/acs

Data Processing: All data has been processed, cleaned, and aggregated for presentation. Where specific data points are unavailable, estimates are based on available data and clearly marked.

Last Updated: Data reflects the most recent available information as of January 2025.

Methodology

Data for this profile is sourced from the Bureau of Labor Statistics Occupational Employment and Wage Statistics (OEWS), Census Bureau American Community Survey (ACS), and O*NET Online.

All wage figures represent annual averages and may vary by location, industry, and experience level.